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Alakop Learning education program offers ITIL Expert (MALC) training and certification for professionals who wish to excel in ITIL and IT Service management. Interact with internationally certified trainers and gain competencies in service management expertise. This complete program on ITIL Managing Across the Lifecycle (MALC) get together the full core of a life cycle that comes near to service management and combines the knowledge of the aspirants who have completed the Orientation, Foundation and Practitioner courses.

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Key Features

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the service lifecycle
  • Implementing and improving service management capability

Course Description

ITIL MALC Managing Across the Lifecycle (MALC) course will create your talent to incorporate service management processes across the full spectrum of IT practices. You will be trained to characterize management objectives, reasons and functions; implement and improve service capabilities, and manage governance with the ITIL framework-the standard that sets international quality benchmarks for IT professionals around the world. The Managing Across the Lifecycle is the most recent in the midway series of modules and offer candidates with the knowledge needed to implement and manage the skills associated with the use of the Lifecycle practices.

Course Importance

  • Service, service management ,and IT service management
  • Effect of clarifying roles and using RACI
  • Business value of various ITIL lifecycle stages
  • Importance of knowledge management and the SKMS

Batch Start From 02 November

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